Roofwise Roofing and Building Services Limited Privacy Policy

Last updated: 2 September 2026

Who we are

Roofwise Roofing and Building Services Limited provides roofing and building services across South West London and surrounding areas. Our office address is Ditton House, 59 Fleece Road, Long Ditton, Surbiton KT6 5JR. You can contact us by telephone on 0208 485 6692 or 07576 756362.

Information we collect

When you request a quote, contact us or use our website, we may collect your name, telephone number, email address, property address, postcode, enquiry details and any photographs or documents you choose to provide. We may also collect limited technical information such as your IP address, browser type and pages visited.

How we use your information

We use your information to respond to enquiries, arrange surveys, prepare quotations, provide and manage our services, maintain business and tax records, improve our website and protect against fraud or misuse.

Our lawful bases

We process personal information where it is necessary to take steps at your request before entering a contract, to perform a contract, to comply with legal obligations, for our legitimate business interests, or where you have given consent.

Who we share information with

We do not sell your personal information. We may share relevant information with trusted service providers and tradespeople involved in delivering your work, website and hosting providers, professional advisers, payment or accounting providers, and public authorities where required by law. These parties may only use the information for the relevant purpose.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose it was collected, including providing services, handling warranties or disputes, and meeting legal, accounting and tax requirements.

Cookies and website analytics

Our website may use essential cookies to function and optional analytics or advertising cookies to understand website use and improve our services. Where required, optional cookies are used only after you provide consent. You can change your cookie choices through your browser or the website's cookie controls.

Your rights

Under UK data-protection law, you may have rights to request access to, correction of, deletion of or restriction of your personal information, to object to certain processing, and to request transfer of information. You may also withdraw consent where processing relies on consent.

If you are unhappy with how we use your information, please contact us first so we can try to resolve the issue. You also have the right to complain to the UK Information Commissioner's Office at ico.org.uk.

Security and changes to this policy

We use reasonable administrative and technical measures to protect personal information. We may update this policy when our services or legal obligations change; the latest version will always be published on this page.

Contact us

Roofwise Roofing and Building Services Limited
Ditton House, 59 Fleece Road, Long Ditton, Surbiton KT6 5JR
Telephone: 0208 485 6692 or 07576 756362